Learn techniques for developing client relationships from behind the desk, methods project managers can utilize to enhance business development throughout the project process, and ideas for creating micro-habits for relationship enhancement.
The global pandemic is causing unprecedented issues for A/E/C firms. Mandates for employees to work from home can result in huge financial impacts to the firm with projects going on hold or clients inability to pay their bills. How long can your company survive if this happens? This webinar, led by Chris Rickman, FSMPS, CPSM, explains the internal and external financial resources available to manage these tough times.
ELEVATE CAFFEINE QUARANTINE LEARNING SERIES
Stand Out During Physical Distancing with Social & Personal Strategies
Online meetings, new coworkers, and tight quarters are the new normal. With increased stresses in our everyday world how can we ensure marketing and BD initiatives are relevant, timely, and help us stand out from the competition? After all, how we respond during these times will either bring our clients delight or become an unfortunate internal meme. Sarah Kinard presents an empathy mapping exercise focused on how to stay connected with clients during various stages of a relationship.